CARTER FENCE CO INC

Nella DeCesare on Jul. 27 2011 edit · delete
We had hired Carter Fencing to put a chain link fence around a small area of our backyard for our small dogs. We went with used chain link materials to keep the costs down and we opted to put weather screening arund the fence. It took them a few times to come out and give an estimate. From the estimate, it took them almost 2 weeks to come out an start this small job. When they finally showed up, the put the poles in the ground and left. We waited a week, then finally had to call them to come finish the job. We had one person tell us that they "don't work on holiday weekends" (it was the Friday before President's Day). FInally, they sent a crew of non-english speaking men out to finish (no call - they just showed up one morning). They put the fence up and did a horrible job putting the screen on. All the zip ties were not cut and were left long and sticking up, and the screen itself was gaping and not pulled tight. It looked terrible and was a disaster. Lastly, these men also littered our yard with beverage bottles and cigarette butts, and left them there. We took pictures of this shoddy work and littering and called a manager, who finally returned our call after a few days. They came out and fixed the job themselves. This was January and then they finally send us a bill for this shoddy work on June 8th. When I inquired to their acounting person as to why we were not billed until 6 months later, she had no answer and obviously could care less. They are lucky they got a dime from us. We will NEVER do business with this company again and I will post this experience online wherever I can.