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Teleopti

Teleopti

The future of voice - a six step survival guide for contact centers, from Teleopti -  According to Annika Edberg at Teleopti, voice is no longer the endangered species many would have us believe. It all comes down to adaptability and flexible workforce management (WFM)  »
By GCL PRL, created on Feb. 28
In Press Releases and Company Profiles
The Magnificent Seven - A review of Workforce Management in 2017 by Teleopti -  Olle Düring, CEO Teleopti, looks back at an exciting year with a round-up of the 7 hottest topics affecting customers and contact centers  »
By GCL PRL, created on Dec. 21 2017
In Press Releases and Company Profiles
Omni-channel is hot news so what’s the hitch? asks Teleopti -  Magnus Geverts at Teleopti takes a look at providing a cohesive experience across different channels supported by flexible workforce management (WFM)  »
By GCL PRL, created on May 27 2016
In Press Releases and Company Profiles

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